Privacy Policy

Last update: 24-01-2025

Article 1: Introduction

At 24villas, part of 24nannies, we respect the privacy of our customers, guests, and visitors to our website. This privacy policy describes how we collect, use, share, and protect personal data. We process your data in accordance with the General Data Protection Regulation (GDPR).

Article 2: Data Controller

24villas is the data controller for the processing of personal data as described in this policy. Our contact details are:

  • Address: Ridder van Cuykstraat 58, Boxtel
  • E-mail: info@24nannies.nl
  • Telephone: +31 6 82 14 81 33

Article 3: Personal Data Collected

We may collect the following categories of personal data:

  • Identification data: such as name, address, phone number and email address.
  • Booking information: such as the villa booked, dates of stay and preferences.
  • Payment information: such as bank account number and payment methods.
  • Technical data: such as IP address, browser type and website usage data.
  • Communication data: such as correspondence via email or other communication channels.

Article 4: Purposes of Data Processing

We process personal data for the following purposes:

  • 4.1 Execution of Contracts: To process bookings and provide the agreed services.
  • 4.2 Customer Service: To answer questions and provide support.
  • 4.3 Marketing: To provide information about offers, promotions and other news items that may be relevant.
  • 4.4 Legal Obligations: To comply with legal obligations and requests from competent authorities.
  • 4.5 Improvement of Services: To improve our services and the user experience on our website.

Article 5: Bases for Processing

We process your personal data on the basis of the following bases:

  • 5.1 Performance of an Agreement: For the performance of an agreement to which you are a party.
  • 5.2 Consent: Where you have consented to specific processing activities.
  • 5.3 Legal Obligation: For complying with legal obligations.
  • 5.4 Legitimate Interest: For legitimate interests, such as improving our services and preventing fraud.

Article 6: Data Sharing with Third Parties

We may share personal data with the following parties:

  • 6.1 Service providers: Such as IT providers, payment providers and marketing agencies, who process data on our behalf.
  • 6.2 Government agencies: When required by law.
  • 6.3 Partners: Such as local service providers for additional services during your stay.

Article 7: Security of Data

We take appropriate technical and organizational measures to secure your personal data against loss, misuse and unauthorized access. Examples of these measures are:

  • Data encryption.
  • Restricting access to data to authorized personnel.
  • Regular review of security procedures.

Article 8: Retention periods

We do not retain personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.

Article 9: Your Rights

You have the following rights with respect to your personal data:

  • 9.1 Right of Inspection: You may request access to the personal data we process about you.
  • 9.2 Right to Rectification: You may request that incorrect or incomplete data be corrected.
  • 9.3 Right to Deletion: You may request that we delete your personal data.
  • 9.4 Right to Restriction: You may request that we restrict the processing of your data.
  • 9.5 Right to Portability: You have the right to receive your personal data in a structured, common and machine-readable format.
  • 9.6 Right to Object: You may object to the processing of your personal data.

To exercise any of these rights, please contact us using the contact details in Article 2.

Article 10: Cookies

Our website uses cookies to improve the user experience and to collect statistical data.

  • 10.1 Types of Cookies: We use functional, analytical and marketing cookies.
  • 10.2 Managing Cookies: You can manage your cookie preferences through your browser settings.

Article 11: Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. We recommend that you regularly review this policy to be aware of any changes.

Article 12: Contact and Complaints

For questions about this privacy policy or complaints about the processing of your personal data, please contact us at:

  • Address: Ridder van Cuykstraat 58, Boxtel
  • Email: info@24nannies.nl
  • Telephone: +31 6 82 14 81 33

You also have the right to file a complaint with the Personal Data Authority.

Article 13: Applicable Law and Competent Court

  • 13.1. These general conditions and the assignment to which these general recruitment conditions are governed by Dutch law.
  • 13.2. Disputes arising from or in connection with the assignment to which these General Terms and Conditions apply, as well as disputes concerning these General Terms and Conditions, shall be brought before the District Court of ‘s-Hertogenbosch if they fall within the jurisdiction of the District Court.

Contact

If there are any questions, please contact 24villas.

  • Address: Ridder van Cuykstraat 58, Boxtel
  • E-mail: info@24villas.nl
  • Telephone: +31 6 82 14 81 33